Repeat prescriptions can be requested directly in writing at the front desk, by post or via your local pharmacist. You can also request prescriptions online via the link at the top of this page, please contact reception for your access details.

Please allow two working days for repeat medication requests to be processed. 

If you haven’t been seen for some time you may be asked to see the doctor for a review.

Any repeat prescription request that varies from the medication listed on the system is passed to the clinician. Any prescribing at that stage is a clinical decision as we are sure you will appreciate that safety is paramount.

There are several reasons why a drug may not be issued, or a different amount to that requested may be issued:

1. Not on the repeat prescribing list
2. In the ‘past drugs’ list as not used for a long time
3. The medication has not been reviewed for over a year
4. The medication looks to have been overused/ underused
5. The Clinician is querying it’s indication
6. The medication requires monitoring with blood tests

If a repeat prescription request is not being issued as requested for any reason, the receptionist will call you and invite you to discuss this with the Clinician via an appointment.

Although this may seem like there are barriers to obtaining a request, these are there to protect patient safety.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.