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Minor Ailments Scheme

You can get advice and treatment for a range of conditions from your local pharmacist instead of visiting your GP practice. This means that you do not have to wait for an appointment and you can get your medication (if appropriate) free if you do not normally pay for your prescriptions. If you do pay for your prescriptions please read below for further information.

How does the scheme work?

When you join the scheme your GP practice will give you a minor ailments patient passport. The patient passport will allow you to visit a participating pharmacy up to 10 times to receive advice and / or treatment for any of the minor ailments or conditions listed below. When the passport has been used 10 times your GP practice will give you another passport.

When you take the minor ailments patient passport to the pharmacy, the pharmacist will assess you and give advice and if appropriate treatment (usually in the form of medication). Any medicines dispensed will be free of charge if you do not normally pay prescription charges. If you normally pay for your prescriptions you will be charged the retail price of the medication or the prescription charge – whichever is the cheaper.

If the pharmacist is unable to assist you they will explain why and advise you to see the GP.

Which minor ailments are included in the scheme?

The minor ailments included in the scheme are:

  • athletes foot
  • constipation
  • cough
  • cystitis
  • diarrhoea
  • earache
  • fever
  • hay fever/allergic rhinitis and allergies
  • head lice
  • indigestion
  • insect bites and stings
  • minor burns and cuts
  • mouth ulcers
  • sore throat
  • sprains and strains
  • teething
  • threadworm
  • vaginal thrush
  • verrucas and warts
  • viral upper respiratory tract infection

How can I join the scheme?

If you would like to join the scheme all you need to do is simply ask at reception. The receptionist will issue you with a minor ailments patient passport.

Please ask reception which pharmacies in Camden are taking part in the scheme.

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